Shipping Policy

Vyzzor’s Shipping Policy explains how orders are processed, produced, shipped, and delivered to customers across the United States. This page helps customers understand important details about production timelines, shipping methods, estimated delivery times, tracking information, carrier delays, address accuracy, damaged shipments, and nationwide delivery for custom stickers, signs, decals, banners, and printed products.

Because many Vyzzor products are custom made, shipping timelines may vary depending on the product type, artwork approval, production requirements, order volume, and selected delivery method. Customers should review this page to understand when production begins, how shipping costs are calculated, and what steps to follow if an order arrives damaged or delayed.


 

At Vyzzor, we are committed to delivering your custom signage products safely and efficiently. All orders are shipped from our headquarters in Fort Worth, Texas, to all 50 U.S. states.

1. Shipping Methods & Carriers

We partner with trusted national carriers to ensure your products arrive in perfect condition. Our primary carriers include UPS, FedEx, and USPS.

Shipping MethodEstimated Transit TimeStandard Shipping3–7 business daysExpedited Shipping2–3 business daysOvernight Shipping1 business day (available for select products)

Please note: Transit times are estimates provided by the carriers and do not include production time.


2. Production vs. Shipping Time

To calculate your total delivery time, please use the following formula:

Total Delivery Time = Production Time + Transit (Shipping) Time

  • Order Cut-off: Orders placed before 6:00 PM CST will enter production the next business day.
  • Production: Most custom products take 2–5 business days to manufacture after final proof approval.
  • Approval: Production begins only after full payment is received and artwork/proofs are approved.

3. Shipping Rates

Shipping costs are calculated in real-time at checkout based on the total weight, dimensions of the signage, destination, and selected delivery speed. Periodically, Vyzzor may offer free shipping promotions on specific items or order totals.


4. Tracking & Delivery

Once your order is dispatched, you will receive a Shipping Confirmation email with a tracking number.

  • You can track your package directly on the carrier’s website or by logging into your account at www.vyzzor.com.
  • Multiple Shipments: Larger orders or orders with different product types may arrive in multiple packages and at different times.

5. Delivery Issues & Address Accuracy

  • Incorrect Addresses: Vyzzor is not responsible for orders delivered to an incorrect address provided by the customer. Please double-check your shipping information at checkout. Re-shipping costs for returned packages will be the customer's responsibility.
  • Delays: We are not liable for delays caused by carrier issues, extreme weather, or national holidays. However, we will assist you in communicating with the carrier to resolve any significant delays.
  • Lost Packages: If your tracking information shows "Delivered" but you haven't received your package, please contact us within 3 business days so we can initiate an investigation with the carrier.

6. Shipping Damage

Your orders are fully insured. If your signage arrives damaged:

  1. Do not discard the original packaging.
  2. Take clear photos of the damage to the box and the product.
  3. Notify us within 5 business days of delivery.
  4. We will handle the claim and prioritize a reprint at no additional cost to you.