Shipping Policy

Last updated: August 1, 2026

This Shipping Policy describes how Vyzzor LLC processes and ships orders placed through vyzzor.com and any other sales channel that refers to this Policy.

By placing an order, you agree to this Shipping Policy, our Returns & Refund Policy, and our Terms & Conditions.

1. Shipping Area

Vyzzor LLC currently ships to eligible addresses within the United States.

Shipping to Alaska and Hawaii may be available depending on the product, package size, carrier availability, and shipping service displayed at checkout or confirmed by Vyzzor LLC.

Vyzzor LLC does not currently ship to:

Puerto Rico or other United States territories;
APO, FPO, or DPO addresses; or
International destinations.

Post office boxes may be accepted only when an eligible USPS shipping service is available. A physical street address may be required for FedEx, UPS, freight, oversized, or other specialized shipping services.

2. Production and Processing Times

Production time is separate from carrier transit time.

Estimated production times generally begin on the first business day after:

Payment has been successfully authorized or confirmed;
All required artwork, information, measurements, and order details have been received;
The customer has completed any required electronic design approval; and
Any payment review, fraud review, or order verification has been completed.

Typical estimated production times are:

Predesigned Hard Hat Stickers: 2–3 business days;
Custom Stickers: 2–3 business days;
Reflective Stickers and Decals: 2–5 business days;
Signs: 2–15 business days, depending on product type, size, finishing requirements, and quantity;
Vehicle and Fleet Graphics: Project-specific timeline provided in a quote, order confirmation, or other written communication; and
Large Business and Custom-Quoted Orders: Project-specific timeline based on the products, services, quantities, artwork, production requirements, and delivery arrangements involved.

Business days do not include Saturdays, Sundays, federal holidays observed by Vyzzor LLC, or days on which production is unavailable because of circumstances beyond Vyzzor LLC’s reasonable control.

These timeframes are estimates, not guaranteed completion or delivery dates, unless Vyzzor LLC expressly agrees to a guaranteed date in writing.

Changes requested after an order is placed may require additional payment and may restart or extend the estimated production period.

3. Artwork Approval and Production

Customized products may require the customer to review and electronically approve a final design representation before completing the order.

Selecting an approval checkbox, confirmation control, or comparable electronic mechanism constitutes the customer’s authorization for Vyzzor LLC to produce the order using the approved content.

Vyzzor LLC generally begins processing an approved custom order after payment is confirmed. Customers should review all artwork, spelling, numbers, dimensions, quantities, materials, finishes, colors, cut lines, QR codes, barcodes, and other order details before submitting the order.

An on-screen representation is intended to assist with design approval but may not reproduce the exact physical scale, color, texture, reflectivity, material appearance, or finished-product characteristics.

4. Shipping Methods and Carriers

Available shipping services may include USPS, FedEx, UPS, freight carriers, or other transportation providers selected by Vyzzor LLC.

The shipping methods displayed at checkout depend on factors such as:

Destination;
Product type;
Package dimensions and weight;
Carrier availability;
Delivery speed; and
Special-handling requirements.

Vyzzor LLC will generally use the shipping service selected or purchased by the customer. When reasonably necessary, Vyzzor LLC may substitute a comparable carrier or service that does not materially reduce the purchased service level.

Carrier transit times begin after the carrier accepts the shipment. Production time is not included in the carrier’s estimated transit time.

5. Delivery Estimates

Delivery dates provided by Vyzzor LLC, Shopify, or a carrier are estimates unless the customer purchases a carrier service that expressly includes a delivery guarantee.

Vyzzor LLC does not guarantee carrier delivery dates and is not responsible for carrier delays caused by weather, transportation disruptions, labor disputes, emergencies, natural disasters, incorrect addresses, access restrictions, peak-season volume, government action, or other circumstances beyond Vyzzor LLC’s reasonable control.

Purchasing expedited shipping reduces the estimated carrier transit time. It does not automatically expedite production unless Vyzzor LLC separately agrees in writing to rush production.

6. Unexpected Production Delays

Vyzzor LLC makes reasonable efforts to ship orders within the production period communicated at the time of purchase or subsequently agreed in writing.

If Vyzzor LLC determines that an order cannot be shipped within the applicable promised period, Vyzzor LLC will provide any delay notice, revised shipping information, cancellation option, or refund required by applicable law.

A customer who agrees to a revised shipping date authorizes Vyzzor LLC to continue processing the order according to the updated timeline.

7. Free Standard Shipping Offers

Vyzzor LLC may offer free standard shipping on qualifying orders delivered to eligible addresses within the contiguous United States.

To qualify, an order must meet the minimum merchandise subtotal and any other eligibility requirements displayed on the Site, in the applicable promotion, or at checkout at the time the order is placed.

Unless otherwise stated, the qualifying subtotal is calculated:

After promotional discounts;
Before taxes; and
Before shipping or handling charges.

Free shipping applies only to the standard shipping method selected by Vyzzor LLC.

Unless expressly stated otherwise, free shipping does not apply to:

Alaska or Hawaii;
United States territories;
APO, FPO, or DPO addresses;
Expedited or guaranteed delivery services;
Oversized products;
Freight shipments;
Products requiring special handling;
Installation or on-site services;
Commercial shipments governed by a separate quote;
Reshipments resulting from an incorrect or incomplete customer-provided address; or
Replacement production resulting from customer error.

Additional exclusions may be disclosed before the order is completed.

Vyzzor LLC may modify, suspend, or discontinue a free-shipping offer, including its minimum purchase requirement, eligible products, destinations, or shipping methods, on a prospective basis.

The terms displayed when the customer places the order will govern that order. Later changes will not retroactively affect an order already accepted by Vyzzor LLC.

8. Address Accuracy

The customer is responsible for providing a complete and accurate:

Recipient name;
Company name, when applicable;
Street address;
Unit, suite, apartment, or building number;
City, state, and ZIP Code; and
Contact information.

Customers must review the shipping address before submitting an order.

Address-change requests are not guaranteed after an order has been placed. Vyzzor LLC may be unable to change an address after a shipping label has been created or the package has been transferred to the carrier.

When a delivery problem results from an incorrect, incomplete, or undeliverable address supplied by the customer, the customer may be responsible for:

Address-correction charges;
Carrier-intercept charges;
Return-to-sender charges;
Additional shipping charges;
Reshipping costs; and
New production costs when the original merchandise cannot be recovered or reused.

Any discounted reprint or other accommodation offered in these circumstances is discretionary and is not guaranteed.

When Vyzzor LLC enters or uses an address differently from the address correctly submitted by the customer, Vyzzor LLC will be responsible for providing an appropriate correction or remedy.

9. Refused, Unclaimed, and Returned-to-Sender Packages

A package that is refused, unclaimed, undeliverable, or returned to Vyzzor LLC is not automatically eligible for a refund.

Vyzzor LLC will review the circumstances after receiving the returned package.

The customer may be responsible for applicable:

Original shipping charges;
Return-to-sender charges;
Reshipping charges;
Address-correction fees; and
Storage or special-handling expenses.

Customized, personalized, and made-to-order products remain subject to the final-sale provisions of the Returns & Refund Policy.

10. Split Shipments

Vyzzor LLC may divide an order into multiple packages or shipments when reasonably necessary because of:

Product availability;
Different production schedules;
Package dimensions;
Carrier limitations;
Risk of transportation damage;
Freight requirements; or
Operational efficiency.

Packages from the same order may arrive on different dates and may be transported by different carriers.

The customer will not be charged additional standard shipping solely because Vyzzor LLC elects to divide an otherwise eligible parcel order, unless additional charges were disclosed and accepted in connection with a custom quote, freight shipment, or special delivery arrangement.

11. Oversized and Freight Shipments

Large signs, commercial orders, oversized products, and other qualifying merchandise may require freight or specialized transportation.

These orders may be subject to:

Separate shipping quotations;
Residential-delivery fees;
Liftgate fees;
Limited-access delivery fees;
Appointment requirements;
Inside-delivery charges;
Re-delivery charges; or
Other carrier-imposed expenses.

Any known additional charges will be communicated when reasonably possible before shipment or included in the applicable custom quote.

The customer is responsible for ensuring that the delivery location can safely and legally receive the shipment.

12. Tracking Information

When tracking is available, Vyzzor LLC will provide tracking information through email, the customer account, the order-status page, or another available communication method.

Tracking information may take time to update after a shipping label is created. Creation of a shipping label does not necessarily mean that the carrier has physically received the package.

13. Packages Marked as Delivered

When carrier tracking identifies a shipment as delivered but the customer cannot locate it, the customer should promptly:

Confirm that the shipping address on the order is correct;
Check all entrances, mailrooms, reception areas, secure locations, and other places where the package may have been left;
Ask household members, employees, neighbors, building management, or front-desk personnel whether they accepted the package; and
Contact Vyzzor LLC at contact@vyzzor.com.

Vyzzor LLC may initiate or require a carrier investigation before approving a replacement, credit, or refund.

The customer may be required to provide:

Written confirmation of non-receipt;
Identification or address verification;
A signed carrier statement;
Police or theft documentation for high-value orders; or
Other information reasonably required to investigate the shipment.

A carrier’s delivered scan is evidence of delivery, but Vyzzor LLC will review the available circumstances before making a final determination.

Vyzzor LLC is not required to issue an immediate replacement or refund while a carrier investigation remains open.

14. Lost Packages

A package is not considered lost merely because it has not arrived by an estimated delivery date.

Vyzzor LLC may require the applicable carrier waiting period, trace, or claims process to be completed before classifying a package as lost.

Customers must reasonably cooperate with requests for information or documentation needed to investigate a shipment or submit a carrier claim.

When a package is confirmed as lost, Vyzzor LLC will determine an appropriate remedy, which may include replacement, reprinting, store credit, or refund of the affected merchandise, subject to applicable law and the circumstances of the shipment.

15. Shipping Damage and Missing Contents

Visible shipping damage, damaged packaging, or contents apparently missing because of transportation must be reported to Vyzzor LLC within seven calendar days after delivery.

The customer must:

Keep all products;
Keep the original packaging;
Keep the shipping label and internal packing materials;
Take clear photographs of the exterior and interior packaging;
Take clear photographs of the affected merchandise; and
Provide video or other documentation when reasonably requested.

The customer must not discard the packaging or damaged merchandise until Vyzzor LLC confirms that it is no longer needed.

Failure to retain or provide reasonably requested evidence may prevent Vyzzor LLC or the carrier from verifying the claim and may result in denial of the claim.

16. Carrier Liability and Shipping Coverage

Some shipping services include limited carrier liability, declared-value protection, or other coverage. Coverage varies by carrier, service, merchandise, destination, and cause of loss.

Vyzzor LLC does not represent that every shipment is fully insured.

Any carrier coverage is subject to the carrier’s:

Terms and conditions;
Liability limits;
Documentation requirements;
Exclusions;
Deadlines; and
Final claim decision.

The customer must reasonably cooperate with any investigation or documentation request. The customer may not obtain duplicate recovery from Vyzzor LLC, a carrier, a payment provider, or another protection program for the same loss.